Controversial Marketing Hot-Take #2

In October of last year, I thought of starting a series of posts on ๐—ฐ๐—ผ๐—ป๐˜๐—ฟ๐—ผ๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ถ๐—ฎ๐—น ๐—บ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ถ๐—ป๐—ด ๐—ต๐—ผ๐˜ ๐˜๐—ฎ๐—ธ๐—ฒ๐˜€. I posted one a day for four days straight. This was the second one.

“๐™„๐™ฉ’๐™จ ๐™ฃ๐™ค๐™ฉ ๐™–๐™—๐™ค๐™ช๐™ฉ ๐™ฎ๐™ค๐™ช๐™ง ๐˜พ๐™๐™Š ๐™ฃ๐™ค๐™ฉ ๐™ช๐™ฃ๐™™๐™š๐™ง๐™จ๐™ฉ๐™–๐™ฃ๐™™๐™ž๐™ฃ๐™œ ๐™๐™ค๐™ฌ ๐™ข๐™–๐™ง๐™ ๐™š๐™ฉ๐™ž๐™ฃ๐™œ ๐™ฌ๐™ค๐™ง๐™ ๐™จ, ๐™ž๐™จ ๐™–๐™—๐™ค๐™ช๐™ฉ ๐™ฎ๐™ค๐™ช ๐™ฃ๐™ค๐™ฉ ๐™ช๐™ฃ๐™™๐™š๐™ง๐™จ๐™ฉ๐™–๐™ฃ๐™™๐™ž๐™ฃ๐™œ ๐™๐™ค๐™ฌ ๐˜พ๐™ค๐™ง๐™ฅ๐™ค๐™ง๐™–๐™ฉ๐™š ๐™๐™ž๐™ฃ๐™–๐™ฃ๐™˜๐™š ๐™ฌ๐™ค๐™ง๐™ ๐™จ.”

๐—–๐—ผ๐—ป๐˜๐—ฟ๐—ผ๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ถ๐—ฎ๐—น ๐—บ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ถ๐—ป๐—ด ๐—ต๐—ผ๐˜ ๐˜๐—ฎ๐—ธ๐—ฒ #๐Ÿฎ

Whoever controls the budget gets to ask the questions. Understanding how to address the CFO’s priorities and concerns is crucial to securing marketing investment to fuel business growth. Hate the game, not the player.

๐Ÿ’ฐ ๐—–๐—™๐—ข๐˜€ ๐—บ๐˜‚๐˜€๐˜ ๐—บ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ ๐˜๐—ต๐—ฒ ๐—ฃ&๐—Ÿ ๐˜๐—ผ ๐—ฒ๐—ป๐˜€๐˜‚๐—ฟ๐—ฒ ๐˜๐—ต๐—ฒ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—ฎ๐—ป๐˜† ๐—ต๐—ฎ๐˜€ ๐—ฎ ๐—ณ๐˜‚๐˜๐˜‚๐—ฟ๐—ฒ โ€“ If revenue or profitability don’t meet the plan, they must cut costs. Investing in marketing is investing in generating future demand, but meeting quarterly financial objectives allows the company to have a future in the first place.

๐Ÿ“ˆ ๐—ฃ๐˜‚๐—ฏ๐—น๐—ถ๐—ฐ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—ฎ๐—ป๐—ถ๐—ฒ๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐—ถ๐—ป๐—ฐ๐—ฒ๐—ป๐˜๐—ถ๐˜ƒ๐—ถ๐˜‡๐—ฒ๐—ฑ ๐˜๐—ผ ๐—ผ๐˜ƒ๐—ฒ๐—ฟ๐˜„๐—ฒ๐—ถ๐—ด๐—ต๐˜ ๐˜€๐—ต๐—ผ๐—ฟ๐˜-๐˜๐—ฒ๐—ฟ๐—บ ๐—ฟ๐—ฒ๐˜๐˜‚๐—ฟ๐—ป๐˜€ โ€“ not only the cost of debt is tied to the stock value (which is often driven by revenue and profitability trends), but also is most of the executive compensation. Incentives are stacked against marketing when growth slows and interest rates increase.

โš–๏ธ ๐— ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ถ๐—ป๐—ด ๐˜€๐—ฝ๐—ฒ๐—ป๐—ฑ ๐—ถ๐˜€ ๐—ข๐—ฃ๐—˜๐—ซ ๐—ฏ๐˜‚๐˜ ๐—ฏ๐—ฒ๐—ต๐—ฎ๐˜ƒ๐—ฒ๐˜€ ๐—น๐—ถ๐—ธ๐—ฒ ๐—–๐—”๐—ฃ๐—˜๐—ซ – Marketing incurs costs in the present but drives future demand. Given the rapidly changing macro of the past 3+ years, investments based on backward-looking models can’t run months and quarters before proving their ROI. Marketing impact is not easy to isolate, quantify, and measure, but (timely) evidence will always be more persuasive than conviction.

Author: Paolo

Economist by education, marketer by profession, coffee roaster by hobby.